In order to achieve the state in offering the best service to the people, PWD outwards through the vision and mission of this department are:
PWD mission is to be a factor to national improvement by:
- Helping our customers grasp the basic information and providing services through collaborations as a strategic partner.
- Standardized our procedures and systems to deliver results dependable services.
- Provides asset management services and an effective and pioneering project.
- Strengthen existing engineering expertise.
- Developing human capital and new competencies.
- Prioritizing integrity in delivering the service.
- Fostering a well-proportioned relationship with the community.
- Preserving the environment in service delivery.
As Principal Consultant to the Government of Malaysia, the Department of Public Works objectives are to:
" Yield the product and execute the maintenance services that congregate the quality, cost and time are set to accomplish the optimum benefit asset".